Organizational Development and Change Management

CGINTL OD/OCM Consultants partners with Client stakeholders to determine causes for performance gaps and identifies developmental solutions in an attempt to improve organizational effectiveness.

Key Behaviors Include:

• Identifies and gathers necessary and accurate information needed to clarify an issue or make a decision, including research studies, benchmarking, or best practices research.
• Understands management and organizational principles pertaining to areas of responsibility in order to plan and conduct assessments of organizational operations.
• Develops customized training to fill organizational gaps.
• Recognizes and plans for challenges associated with undertaking business process redesign and change management efforts.
• Assesses the readiness for change of people and organizations prior to implementing any change activities.
• Articulates the importance of the role of organizational development.
• Understands organizational development as an applied social science and how the concepts and theories can be applied to organizational change to achieve greater effectiveness.
• Conducts appropriate analysis to gather data about the organization’s current state (e.g. needs assessment).
• Proposes and/or implements appropriate team-building initiatives that encourage shared vision.