Managing Conflict and Crises

May 17, 2012


Too often, conflict in the workplace hides like a smoldering fire, waiting to burst into a roaring inferno with the addition of just the tiniest bit of fuel. Everyone can feel the tension, but no one wants to address it. Eventually the conflict begins to affect performance, morale, and employee retention. If this sounds like your workplace, then you have experienced a potential crisis situation! Understanding how to manage this type of situation is the basis of conflict resolution.

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